From on-the-spot translation to digital room keys and wireless payments, the travel and hospitality industry has really started to embrace the capabilities of mobile devices.
A new report from Juniper Research forecasts that the end of the traditional paper boarding pass is nigh. It's about to be replaced by a smartphone or smartwatch – 745 million digital boarding passes will be used this year, appearing on a device screen and scanned at the gate or check-in desk.
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