Going for growth: (From left) Raymond Goh, senior technology advisor, Asia and Alec King, vice president of product management at Veeam Software share about the market growth that the company has experienced within the region.
Being unavailable to customers in the course of business is a risk that companies can no longer afford to take anymore, especially if they are seeking to thrive and not merely survive in today’s IT industry.
“The cost of downtime is increasing,” says Alec King, vice president of product management at Veeam Software, adding that such instances tend to lead to a loss of brand reputation.
He uses the term “availability gap” to describe the failure of a business to meet the “always on” expectations of its customers.
According to King, 16% of companies that Veeam had talked to globally said their backups had failed and that the data that they had assumed was protected had not been so in reality.
Furthermore, he says CIOs from 82% of those companies also admitted that there had been a serious gap between their current backup solutions and what they actually needed.
One of the ways that Veeam helps organisations overcome such challenges is through solutions such as its Veeam Availability Suite which it claims will provide them with faster recovery options and enable them to leverage on their backup data.
Promising future
King shares that Veeam achieved a 45% growth for its revenue within the Asia Pacific region last year, which amounted to US$25mil (RM92mil).
Within Southeast Asia, Malaysia yielded a 193% growth in revenue and was Veeam’s second largest market after Singapore. In terms of net new customers, Veeam experienced a 114% growth whereas new growth of partners within Malaysia was over 36%.
Meanwhile, its Malaysian customer base was now over 200 while in terms of partners, there were now 130 of them.
“We saw a huge potential in the Malaysian market last year,” he says.
King says that top sectors that Veeam serves here include the financial services, retail, distribution and transport industries.
He also notes that a majority of the company’s Malaysian clients were on VMWare (90%) for virtualisation whereas others are on Microsoft’s Hyper-V (10%).
“We see an encouraging growth rate amongst our Hyper-V customers,” he adds.
On the whole, King says Veeam is looking to the Asia Pacific region to be the catalyst to expand its operations further.
“We are planning triple digit growth over the next few years,” he says, “and we’ve got some exciting plans in store for this region. It’s been a great area for growth for us so far.”
In December, the total revenue that Veeam Software earned since its inception surpassed the US$1bil (RM3.7bil) mark.
