BRAND'S recently ran on-ground activation events in conjunction with the festive season and the Chinese New Year spring dining set was offered as a gift with any RM228 purchase of its products.
It was found that some of the sets did not meet the high standards of quality and excellence that Brand’s is committed to, and therefore, it will be replacing the sets.
Customers are advised not to use the plates in the set as a precaution.
Kindly get in touch with them via WhatsApp at 018-3217 088 or send a private message through Brand’s official Facebook www.facebook.com/BrandsMalaysia or Instagram www.instagram.com/brands_my so that they can arrange to deliver a replacement set (random colour) to your designated delivery address within 30 to 45 working days upon receipt of the below-mentioned information:
Name:
Mobile Number:
Email Address:
Delivery Address:
Photo of the Gift Set:
They apologise for the inconvenience caused and wish to reassure that they remain committed to rectifying this situation promptly and efficiently.
Their team is working with the supplier to ensure the replacement process is smooth and hassle-free for all affected customers.
They thanked the customers for their understanding and support.
