Transparency essential to maintain trust

I AM writing to express my concern regarding an annual debit card fee charged by my bank, which I believe highlights a broader issue of transparency in banking practices.

When I opened my account in September 2017, I was not informed of any annual debit card fee.

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Monthly Plan

RM 13.90/month

RM 9.73/month

Billed as RM 9.73 for the 1st month, RM 13.90 thereafter.

Best Value

Annual Plan

RM 12.33/month

RM 8.63/month

Billed as RM 103.60 for the 1st year, RM 148 thereafter.

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banking practices , transparency , hidden charges , trust in financial institutions

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