WHEN the Covid-19 pandemic began, everyone was caught unprepared – including the education sector. Almost overnight, higher education providers all over the world had to resort to new ways to mitigate the pandemic’s effects, including sending millions of university students home.
With the crisis continuing, university students have had to attend class remotely from home and lecturers have had to deliver classes from home. There are many issues regarding online classes, such as connectivity, the administration of final exams, validity of assessments, and the delivery of classes. While most higher education providers focused on the student-lecturer- infrastructure correlation, little emphasis has been placed on parent readiness.