PETALING JAYA: The entry fee for e-hailing vehicles at the Kuala Lumpur International Airport (KLIA) has been revised to RM2 effective Wednesday (Sept 16).
The fee, inclusive of tax, is standardised across Terminal 1 and 2.
KLIA passenger experience senior general manager Abdul Hasman Abdul Muhimin said the revised fee represents a reduction from the previous charges of RM3 at Terminal 1 and RM2.16 at Terminal 2, giving passengers a single, consistent rate for e-hailing pick-ups at both terminals.
"The standardisation is aimed at providing greater consistency and clarity for passengers and e-hailing operators, while supporting a more streamlined pick-up experience across both terminals," Malaysia Airports Holdings Berhad (MAHB) said in a statement.
The statement added that the enhanced e-hailing facilities introduced at Terminal 1 in August as part of improvement initiatives have also recorded encouraging improvements in operational performance.
According to MAHB, about 99% of e-hailing drivers now complete passenger pick-ups and exit within the allocated 10-min grace period, up from 49% previously.
"Daily vehicle volume entering the pick-up lanes has decreased by 13.5%, from 8,124 to 7,024 vehicles.
"This reflects improved control of e-hailing operations, with reduced unauthorised activity, unnecessary vehicle circulation and prolonged idling, while maintaining smooth access for genuine passenger pick-ups.
“Pickup bays are clearing more quickly, while passengers no longer need to wait along a crowded kerbside," it said.
The upgraded facilities at Terminal 1 include a License Plate Recognition (LPR) system integrated with passenger information display screens, self-service kiosks, dedicated passenger waiting areas, structured pick-up bays and on-ground marshals to assist passengers and facilitate traffic flow.
