KUALA LUMPUR: Approximately 16% of the 97 job roles in the financial sector are expected to be significantly transformed by the advent of artificial intelligence (AI), says Human Resources Minister Steven Sim.
“We are looking at roles such as customer service officers, investment advisory and execution analysts, direct sales agents, product sales officers, relationship managers, business development managers, credit and lending officers, investment operations as well as security service officers.
Already a subscriber? Log in
Get 20% OFF The Star Digital Access
Cancel anytime. Ad-free. Unlimited access with perks.
