Easing the burden: The Penang government responds to criticism over new water tariffs by offering 10,000 litres of water free for six months, starting July. Households will save RM6.20 per bill, with larger families earning below RM5,000 receiving an additional RM20 rebate. — LIM BENG TATT/The Star
GEORGE TOWN: After receiving widespread criticism for its new domestic water tariff rates introduced in February, the Penang government has decided to offer consumers the first 10,000 litres of water for free for the next six months starting July.
Since Penang households are billed for water once every two months, this rebate will translate into savings of RM6.20 per bill for consumers.
Larger households with income of below RM5,000 will receive a RM20 rebate under the Family Friendly Rebate scheme, said Penang infrastructure and transport committee chairman Zairil Khir Johari.
“The exemption and rebate will be given from July to December.
“The state takes note of complaints regarding the new domestic water tariff rates following readjustment by the National Water Service Commission (SPAN) which has been in effect since February.
“Although Penang still enjoys the second lowest tariff in the country with the new tariff rates, many had complained due to the drastic increase from the previous tariff which was adjusted after 31 years for the first band (20 cubic metres) and nine years for the other bands.
“Therefore, the state has instructed the Penang Water Supply Corporation (PBAPP) to offer rebate for those residing in Penang,” he said in a statement yesterday.
According to Zairil, the rebates are provided to reduce the financial burden of the people.
“Water would be free for the first 10,000 litres for each bill for the next six months from July to December.
“The RM20 Family Friendly Rebate scheme for large households (eight people and above) would be expanded to those with an income of RM5,000 and below; an increase from RM2,250 previously,” he said.
With the rebates, Zairil said all domestic water consumers would enjoy a rebate of RM6.20 for each bill.
“For example, users in the first band only need to pay RM6.20 (RM12.40 minus RM6.20) for two months, while consumers in the second band, billed for RM30, only need to pay RM23.80 for two months’ consumption,” he added.
There are around 660,000 PBAPP account holders in Penang.
