KUALA LUMPUR: Scammers posing as National Scam Response Centre (NSRC) officers have caused almost RM7mil in losses this year, says Comm Datuk Seri Ramli Mohamed Yoosuf.
The Bukit Aman Commercial Crime Investigation Department (CCID) director said 53 investigation papers had been opened from Jan 1 and May 14.
"Victims have incurred RM6.9mil in losses so far," he said.
Comm Ramli said victims would receive calls from someone who claimed to be from the NSRC. They were then told that their phone numbers would be cancelled as it had been used in a scam.
"The call will then be transferred to another person posing as a police officer.
"They will then be instructed to follow a set of instructions culminating in a funds transfer," he said.
NSRC is a centre where people can call to report any scam. It could only receive calls.
"NSRC officers will not call anyone, and if you receive any calls claiming to be from the centre, it is definitely a scam.
"I also hope the people will also use the SemakMule portal to check and verify bank accounts before making any transaction," he said.
Comm Ramli also advised the public to know how Generative Artificial Intelligence (GAI) is used in scams.
"GAI is a subset of AI that produces new data to resemble actual data.
"It uses algorithms and machine learning models to create texts, photos, videos and other content.
"While this technology is applied widely in the creative industry, research and product development, it can also be used for scams and to spread false information," he said.
He said the technology makes it difficult to determine the validity of certain information.
"Be a smart user and equip oneself with sufficient knowledge so that the advancement of technology will benefit and not deter us," he said.
