KUALA LUMPUR: The reforms being carried out by the KL International Airport (KLIA) management are the main reason there are weaknesses in terms of services, says Khairul Firdaus Akbar Khan.
The Deputy Minister of Tourism, Arts and Culture said this after a website (Businessfinancing.co.uk) listed KLIA as the eighth worst airport in Asia based on sharing experiences of business travellers.
He said that he was aware that there were already many reforms that have been carried out by KLIA management currently.
"As Malaysians, we have to see what is the main reason why KLIA has been recognised as one of the airports that does not provide the best service.
"But with so many reforms seen made by the KLIA management, it shows the continuous efforts are ongoing but whatever weaknesses found must be acknowledged and improved.
"KLIA should acknowledge any weaknesses in terms of services and improve from time to time,” he said.
He told reporters after a memorandum of understanding (MOU) signing ceremony and the presentation of the Malaysian Handicraft Standard on Thursday (Feb 29).
On Thursday, the Malaysian Handicraft Development Corporation (Kraftangan Malaysia) signed an MOU with six local Institutions of higher education (IPT) to establish strategic cooperation in terms of research, preparation, marketing and technology.
The six IPTs are Universiti Pendikan Sultan Idris (UPSI), Universiti Sains Malaysia (USM), Universiti Teknologi Mara (UiTM), Universiti Malavsia Sarawak (Unimas), Universiti Sultan Zainal Abidin (UniszA) and the National Academy of Arts, Culture and Heritage (Aswara).
Earlier, Khairul Firdaus in his speech said the initiative showed the commitment of all parties in carrying out the mandate under the Madani Economic Framework by empowering the people through the field of higher education.
"Therefore, it is our hope at the ministry and Kraftangan Malaysian that this strategic collaboration will boost the excellence of local higher education. Apart from that, this effort can also improve the quality of study content," he said.
In the same programme, Khairul Firdaus also presented the Malaysian Craft Standard assessment certificates to 154 craft entrepreneurs to strengthen and increase the competitiveness of local craft entrepreneurs.- Bernama
