Umrah agencies will be required to prepare agreements with pilgrims, says tourism ministry

KUALA LUMPUR: The Tourism, Arts and Culture Ministry plans to make it compulsory for every umrah agency to prepare an agreement with prospective pilgrims, in an effort to protect consumer rights.

Its Minister Datuk Seri Tiong King Sing (pic) said the agreement, among other things, will state the terms and conditions, the schedule and the package offered, as well as provisions on damages in the event of misconduct, either by the umrah agency or pilgrims.