‘Give us clear guidelines’

Long wait: A line of people is seen queuing to get their passports renewed before the year-end holiday season begins at the Urban Transformation Centre at Komtar in George Town,.

PETALING JAYA: Amid the brouhaha over the requirement for inbound and outbound travellers in Malaysia to complete a Customs declaration form, travel operators are calling for clearer guidelines on the initiative.

They say establishing a clear directive on who was subject to filling the form, along with which items were dutiable, would minimise confusion, especially among leisure travellers, thus creating a seamless and positive travel experience.