Change of trend towards online transactions as more complaints surfaced, says PM


KUALA LUMPUR: More complaints on online transactions have surfaced following a focus shift in consumer trend since the first movement control order in 2020, says Datuk Seri Ismail Sabri Yaakob.

The Prime Minister said that between March 2020 and February 28 this year, the Domestic Trade and Consumer Affairs Ministry received 24,150 consumer complaints about online transactions, which accounted for 36.45% of the total complaints received since March 2020.

Get 20% OFF The Star Digital Access

Monthly Plan

RM 13.90/month

RM 11.12/month

Billed as RM 11.12 for the 1st month, RM 13.90 thereafter.

Best Value

Annual Plan

RM 12.33/month

RM 9.87/month

Billed as RM 118.40 for the 1st year, RM 148 thereafter.

Follow us on our official WhatsApp channel for breaking news alerts and key updates!

Next In Nation

PM Anwar conveys condolences to family of student who died in fall
Fahmi calls for stronger Asean media collaboration to combat misinformation
Johor polls: PH pledges to uphold Sultan's authority to appoint MB
Journalists continue to be vital unsung heroes in digital age, says Lee Lam Thye
PM accorded official welcome at Turkmenistan Presidential Palace
Viral video links delivery rider to alleged RM10,000 theft
Cops investigating death of student after fall at Sendayan school
Nancy Shukri's husband laid to rest in Kuching
Man jailed 33 years for rape, sexual assault of granddaughters
JB needs E-ART to ease traffic nightmare as RTS nears completion, says Dr Wee

Others Also Read