Top-top service: KLIA’s operational excellence division ensures a new air travel journey that remains hassle-free and safe for passengers.
PETALING JAYA: Despite the Covid-19 pandemic restricting international travel, the KL International Airport (KLIA) has earned a Top 10 ranking in the latest global survey by Airport Service Quality (ASQ), a programme carried out by Airports Council International.
In a statement announcing the news, Malaysia Airports said KLIA leapt from 17th last year to ninth in the ranking for 1H 2020 among airports of similar capacity despite the challenging times.