Water supply to over one million users affected by ammonia pollution in Sg Sayong resumes

JOHOR BARU: The water supply to more than one million users in parts of Kulai, here and Kota Tinggi is back to full flow on Sunday (April 7).

Ranhill SAJ Sdn Bhd (Ranhill SAJ) chief executive officer, Datuk Ahmad Faizal Abdul Rahman, said that consumers in these areas were affected by the impact of ammonia pollution at Sungai Sayong on April 3. 

"Up until 10am, consumers have been getting treated water in stages, except for some high and far-end distribution locations involving 5,067 accounts in parts of Johor Baru, which include Taman Pelangi Indah, Desa Tebrau, Kempas Lurah, Kempas Denai, Kempas Permatang, Kempas Banjaran, and Taman Kempas. 

"Meanwhile, water supply will be restored by midnight in parts of Felda Ulu Tebrau, Taman Bukit Tiram, Taman Bukit Jaya and Taman Puteri Wangsa which receive supply from the Tai Hong water treatment plant (LRA)," he said in a statement here on Sunday. 

He added that the ammonia pollution incident was beyond the control of Ranhill SAJ's operations. 

"Ranhill SAJ decided to stop the operation of the LRA once it started to enter the plant's water intake location. 

"We will not treat raw water which can bring health risks to water users. Thus, the decision to stop the plant operations is taken to ensure that treated water is not contaminated with ammonia," he said. 

He added that the case of ammonia pollution in Sungai Johor must be monitored closely and stern action must be taken towards the perpetrators to ensure it does not happen again. 

Ranhill SAJ will also mobilise 30 lorry tankers in priority locations since the day of the incident, aside from informing users of the plant's operation progress from time to time.

However, if there is still an area that does not receive water supply, users can contact Ranhill SAJ at 1 800 88 7474 or email [e-mail].