MCMC slams TM over poor services, says not acceptable

The Turbo Upgrade will bump 20Mbps or lower subscribers to 100Mbps, 30Mbps to 300Mbps, 50Mbps to 500Mbps, and 100Mbps to 800Mbps.

PETALING JAYA: The Malaysian Communications and Multimedia Commission (MCMC) has slammed Telekom Malaysia (TM) for a 43% increase in complaints since 2017.

In a statement on Monday (Nov 19), MCMC said it had received 7,946 complaints on TM services, representing an increase of 43% from the 4,528 received in 2017.