Payout means a lot to the employees, says union

Workers’ motivation: Employees attending to their daily tasks at the Lone Pine Hotel in Batu Feringghi, Penang. Inset: The clause in the CA.

GEORGE TOWN: The current 10% service charge imposed by hotels should stay because it tops up the low salary of the majority of the employees.

A National Union of Hotel, Bar and Restaurant Workers of Peninsular Malaysia official, who declined to be named, said some hotel workers only got RM350 a month.