Many more aware it is not compulsory to pay service fee

PETALING JAYA: Many Malaysians were not aware until the recent Goods and Services Tax (GST) was implemented that it was not compulsory to pay the service charge, which is usually 10% of the total bill.

But now there is widespread outcry over the extra charge – which is taxed a further 6% on top of the GST applied to the original purchase – and many are refusing to pay the amount.