DBKL launches 24-hour hotline

STARTING today, KLites will be able to channel their complaints concerning the city or the Kuala Lumpur City Hall (DBKL) services by calling the toll-free number 1-800-88-3255.

The call centre, which uses the Integrated Public Agency Complaints Monitoring System (Sistem Pemantauan Aduan Agensi Awam Bersepadu) or i-SPAAA, allows the DBKL to monitor all the complaints received and address them effectively.