Commuter service derailed by flaws

IN 1995, the commuter train service was introduced in the Klang Valley and, in its inaugural year, it recorded a passenger load of 2.81 million.  

Since then, the commuter train service has been well received by the public. Its passenger load recorded a remarkable increase of 293.8% or 11.09 million passengers a year later (1996). In the following years, the figure recorded a consistent year-to-year growth.