THE letter from CK Ting headlined “KTM always late” is an understatement. Nowadays, I prefer to drive to Petaling Jaya and catch one of the LRTs, except sometimes the traffic situation is so bad that getting there itself is a problem.
My friend from Canada once described our KTM Komuter as the slowest commuter train he has ever used in the world!
I have written to KTM but never received any response.
Let me summarise my experience with KTM Komuter:
1. It is often not punctual. I have experienced waiting for almost an hour for the next train. And even when on time, the interval between trains is still far too long.
There were occasions when the train was ahead of schedule but no announcement was made. It was one mad dash across the overhead bridge to get to the platform to catch the train.
2. It operates in mysterious ways and without any apology or explanation. I have had the dubious experience of a train coming back from KL stopping before the Dato Harun station for sometime, then went into reverse until the Petaling station, stopped again for some time before proceeding to Subang Jaya! Why? Only God knows.
3. The track is often flooded when it rains heavily. At one time the train coming from KL just dump us at the station before Subang Jaya because the track was flooded. Why no action to mitigate the problem?
4. Most of the platform areas are hot and uncomfortable.
Most commuters in Subang Jaya are “dying” to have any one of the LRT lines pass through Subang Jaya, which will also help reduce the heavy traffic congestion. KTM Komuter is simply grossly inadequate and inefficient.
Patrick Tan, Subang Jaya