Motorists will not need to pay for parking nor face compound fines while the Selangor Intelligent Parking (SIP) system platform undergoes an emergency shutdown due to a massive cyberattack.
SIP concessionaire Rantaian Mesra Sdn Bhd (RMSB) confirmed that enforcement officers would hold off on issuing summonses during this period.
Selangor local government and tourism committee chairman Datuk Ng Suee Lim said the cyberattack, which paralysed parking payment platforms across 64 local councils nationwide, forced an immediate, temporary shutdown of SIP.
“We are working hard on repairs, but the public will face problems paying for parking over these few days,” Ng told reporters after visiting the newly opened Stadium Shah Alam LRT station yesterday.
“Because of this, we have officially requested all affected local councils not to summon motorists during this downtime.”
He said there was a hack in data transactions.
He explained that operations were suspended to protect user data integrity and enable a forensic recovery process.
When questioned about potential lapses in security prioritisation, Ng said the vulnerability did not stem from RMSB.
“Instead, the breach targeted the centralised Flexi Parking platform which recently took over the network to manage parking, including major Selangor cities and municipalities such as Shah Alam, Subang Jaya and Selayang.
“This issue is not about the SIP private concessionaire,” Ng emphasised, noting that the transition to the nationwide Flexi Parking system was what led to the widespread disruptions.
The Flexi Parking app is a digital infrastructure that facilitates street, off-street and compound payments for parking.
The security breach, which struck over the last 48 hours, has disabled digital parking payments for motorists within Selangor and in other states utilising the same platform.
The system was taken offline not just to restore basic functionality, said Ng, but to also ensure the continued security of the system and the absolute integrity of users’ data.
He assured the public that “technical teams are working to resolve the crisis as soon as possible and to safely bring the secure payment services back online.”
