Bank extends aid to customers affected by floods

Families affected by the floods in Pahang, Terengganu, Kelantan and Johor receiving aid from RHB.

RHB Banking Group has initiated humanitarian relief efforts for flood victims and is also providing financial assistance through its flood relief assistance programme for affected customers.

Those impacted by the floods can apply for deferment of instalment payment on housing and Amanah Saham Bumiputera (ASB) loan/financing facilities as well as a waiver on late payment charges for these facilities for a period of up to six months.

They can also apply to defer instalment payment for personal and auto loan/financing, and easy loan, and for waiver of late payment charges for up to three months.

Additionally, affected customers can apply for a waiver on late payment charges for credit cards for up to three months and for card replacement fees for ATM, debit cards, and credit cards.

RHB said applications by businesses and SMEs would be evaluated on a case to case basis.

In addition to the flood relief assistance programme, RHB Foundation extended its humanitarian aid efforts earlier this month to 400 families whose homes were badly hit by floods as well as those in various relief centres in Pahang, Terengganu, Kelantan and Johor.

The aid amounting to RM200,000 was in the form of dried food, basic necessities and cash contributions.

“We empathise with the plight faced by those impacted by the floods, more so at a time when we are facing a spike in Covid-19 cases, ” said RHB Banking Group managing director Datuk Khairussaleh Ramli.

“We hope that through the flood relief assistance programme, we are able to lighten the burden of our customers during these trying times.

“Our teams in the regions affected by the floods have also started distributing food supply and basic necessities to the 400 families, ensuring that humanitarian aid reaches the flood victims as soon as possible, ” he said.

For details of RHB’s flood relief assistance programme, visit

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