Selangor consumer council resolves 88% of complaints received in 2020


Voon says the council received 58 complaints last year with a total of RM313,028 in losses.

SELANGOR Consumer Action Council (MTPN) recorded 58 complaints from consumers who suffered a total of RM313,028 in losses, in a nine-month period last year.

Its president Datuk Dr Gavin Voon Shih Chin, said 51 of the complaints had been settled through negotiations between the parties, while seven remaining ones were still being investigated.

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