A SMART employee in the control room monitoring traffic in and out of the tunnel. About 30,000 motorists use the tunnel daily.
MANY times I have been advised by friends to use the SMART tunnel if I wanted to get to Kuala Lumpur city centre without being stuck in a traffic jam.
Perhaps most of us regard it as an alternative route that saves travel time significantly and over the years have taken it for granted, having forgotten the primary purpose for its construction.
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