THE MyRapid card migration exercise, which is scheduled to ?end on July 15, has been extended until the end of the month.
Prasarana Malaysia Bhd, the owner and operator of major urban rail and bus services in Greater Klang Valley, said it had decided to extend the migration exercise to allow those who have yet to migrate their cards a second chance to complete the exercise.
These included cardholders who might be away from the Klang Valley during the one-month migration period.
As of yesterday, more than 190,000 MyRapid cardholders had migrated to MyRapid Touch ‘n Go cards that allow for seamless travel at all Rapid KL public transport networks, including stage buses, BRT, LRT, monorail and the MRT Sungai Buloh–Kajang Line (MRT SBK).
Of that total, close to 50,000 are migration from MyRapid concession cards, which accord senior citizens, students, and those with physical disabilities (OKUs) 50% discount on their travels.
Those who have yet to migrate their cards will not be able to experience seamless travel on the MRT SBK Line, which is scheduled to commence service ?on Monday (July 17)?.
“MyRapid cardholders who have yet to migrate their cards who – intentionally or unintentionally – enter the MRT SBK system via the LRT system using MyRapid cards would need to purchase tokens at the MRT Customer Services Offices when exiting the MRT system.
"This might cause delay or inconvenience to the cardholders,” read a statement from Prasana.
In facilitating the extension of the card migration, the four Concession Card Migration Centres – at the Pasar Seni bus hub and the Sri Rampai, Awan Besar and Subang Jaya LRT stations – will continue to be opened daily, ?from 7am to 7pm? ?until July 31, 2017?.
Prasarana is advising cardholders to not just converge on the Pasar Seni concession card centre, but also to go to the other three temporary migration centres.
It said senior citizens and people with disabilities should be able to effect migration within 15 minutes at the LRT stations.
Students, who form the larger group of concession cardholders, might need to wait between 30 minutes to 90 minutes to complete the entire migration process, depending on the size of the crowd.
They could inquire the estimated waiting time upon collecting their queue numbers and then plan their time accordingly.
Senior Citizens, people with disabilities, and students who wish to apply for the new MyRapid Touch ‘n Go cards or renew their concession card would still need to submit their applications at the concession counter at the Pasar Seni Bus Hub.
They may visit https://www.myrapid.com.my/fares-and-payments/all-tickets/concession-cards for guidelines and terms and conditions of concession card applications.
Meanwhile, Prasarana also announced that the reload function for MyRapidcards at all Ticket Vending Machines (TVMs) and Customer Service Offices (CSOs) at all LRT, BRT, and monorail stations would be disabled ?from July ?15.
MyRapid Touch ‘n Go cardholders may now reload their cards at Touch ‘n Go (TnG) Self-Service Kiosks at selected MRT and LRT stations, TnG hubs, business outlets that offer TnG reload facilities, as well as the customer service offices at the MRT, BRT, LRT, and monorail stations.
