KUCHING: Syarikat Sesco Bhd has never authorised its personnel to receive money directly from customers at site, in a move to deter scams by individuals impersonating as its officers.
Payments could only be accepted at the appropriate Sesco office or service counters, said the company in a statement.
Sesco, a subsidiary of state-owned Sarawak Energy Bhd, required all personnel to show their identification card when introducing themselves to customers at site.
On Nov 16, the police arrested a man posing as Sesco staff for allegedly cheating customers for meter replacement.
The suspect was found issuing customers with fake “meter seizure list order” for suspected tampered meters.
The suspect was believed to have persuaded customers to pay him directly in return for replacing their meters. This was done under the pretext of helping them avoid the penalty of meter tampering charges if their cases were officially reported to the utility company.
“The customers were deceived into paying the suspect but no eplacement of meters were done. The police arrested the suspect within 24 hours after a report was lodged,” it added.
The suspect was charged under Section 170 of the Penal Code for impersonating a public servant. The offence carries a maximum of two years imprisonment or fine, or both. he police are still searching for two individuals to assist in the investigation.
“There have been four reported cases so far in Matang, Semaba and Samariang in Kuching. The police believed there are other victims of this scam who decided not to make any police report.
“There could also be more members of the syndicate still at large. We advise the public to be vigilant and to contact Sesco or the police immediately when approached by suspicious characters claiming to be Sesco personnel,” the company said.
Sesco reminded the public who have experienced similar incidents to contact the utility’s customer care centre at 1300 88 3111, the nearest police station or the investigating police officer, Inspector Zulsafri at 014-5815032.