Finding ways to make airlines better

Nobody likes getting their flight delayed or cancelled. But is there a way to prevent this from frequently happening? — Pixabay

Let's face it, flying can be miserable. Especially when holiday travel plans get interrupted and flights are cancelled due to inclement weather. But how did the flying experience get so bad?

Ganesh Sitaraman, professor of law at Vanderbilt University in Nashville, Tennessee in the United States, and author of the new book Why Flying Is Miserable: And How To Fix It, argues that it all stems from public policy choices – particularly a change to US airline regulation in 1978.