KUALA LUMPUR: Alliance Bank Malaysia Bhd
is offering flood relief assistance to affected customers and businesses, including a loan moratorium of up to six months, repayment modifications and waivers of selected fees and charges.
In a statement, the bank said the assistance covers eligible conventional loans and Islamic financing facilities under its consumer, SME, commercial and corporate banking segments.
The bank will also waive fees and charges for the replacement of debit cards, ATM cards, cheque books and passbooks lost or damaged during the floods.
Group chief executive officer Kellee Kam said the bank recognised the challenges faced by customers and employees following the recent floods.
"We urge those affected to get in touch with us to discuss their circumstances and the support available through our Flood Relief Assistance programme," he said.
Applications for the assistance are open until March 31, 2027, with requests assessed on a case-by-case basis.
Affected customers can contact the bank's customer service at 03-5516 9988 or their respective relationship managers for further information.
