CTOS Digital estimates RM12mil in Patami impact from cybersecurity incident


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KUALA LUMPUR: CTOS Digital Bhd estimates that the financial impact to the company from the Sept 23 cybersecurity incident amounts to RM12mil in profit after tax and minority interest (Patami) and RM16mil in revenue for the financial year ending Dec 31, 2026.

The company said in a stock exchange filing that the estimated impact on third quarter ended Sept 30, 2026 (3Q26) Patami amounted to RM5mil while for 4Q26, it amounts to RM7mil. It estimates 3Q26 and 4Q26 revenue impact at RM3mil and RM13mil respectively.

“These estimates are preliminary and takes into account the expected duration of the service interruption, together with the costs associated with remediation and restoration efforts. The estimates remain subject to review as further information becomes available,” it said.

It added that for every week certain services remain unavailable, the company would lose RM1.3mil in Patami and RM2.5mil in revenue. It noted that credit reporting services such as CTOS Score and CCRIS-related reports, remains temporarily unavailable.

“The company is working towards resuming the impacted services as soon as possible, subject to the satisfactory completion of remediation and independent validation,” it said, adding that remediation and security measures were being implemented.

It said in a stock exchange filing that independent reviews were currently being undertaken to validate the effectiveness of these measures and these reviews would be completed in October 2026.

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