Outsourcing helps SMEs thrive during pandemic


Saving cost: Shoppers at the Tiong Bahru Market in Singapore. Outsourcing remains a viable option over hiring in-house employees as businesses and companies continue to grapple with the effects of the Covid-19 crisis. — Bloomberg

SINGAPORE: Companies, big and small, took a huge hit during the Covid-19 pandemic, but a service called business process outsourcing (BPO) emerged as something of an unsung hero, given the way it helped firms survive and thrive.

BPO involves contracting out processes such as finance, tax, accounting operations and technology support to third-party service providers.

Subscribe now for a chance to win your dream holiday!

Monthly Plan

RM13.90/month

Annual Plan

RM12.33/month

Billed as RM148.00/year

1 month

Free Trial

For new subscribers only


Cancel anytime. No ads. Auto-renewal. Unlimited access to the web and app. Personalised features. Members rewards.
Follow us on our official WhatsApp channel for breaking news alerts and key updates!

   

Next In Business News

Ringgit closes slightly lower vs US$ after hitting fresh six-month high
CGC eyes 25% increase in guarantee issuances this year
SCIB secures RM70mil Islamic banking facilities
AI to usher in a new era for Malaysian economy
Samaiden Group launches RM1.5bil Islamic financing programmes
SC: Promotion of certain capital market products on social media may require licence
Bursa Malaysia recoups earlier losses to end flattish
Ancom Nylex posts record profit of RM81.47mil in FY24, upbeat on prospects
Haily unit secures RM76.65mil award for construction of link houses in JB
Sapura Resources unit to explore JV on aircraft-related services

Others Also Read