Shining example of quality healthcare


  • Business
  • Saturday, 02 Nov 2019

The new Tower C of Sunway Medical Centre.

AS a leading private tertiary hospital in Malaysia, Sunway Medical Centre extends world-class healthcare benchmarked against international standards in Malaysia and throughout the region.

Celebrating its 20th anniversary this November, Sunway Medical Centre continues to invest in not just skilled personnel and advanced equipment and facilities, but also in creating platforms for knowledge-sharing amongst medical practitioners.

With the completion of Sunway Medical Centre 3, or SMC 3 (Tower C) for short in 2017, the hospital sets a new benchmark for all private medical facilities.

The new tower redefines the future of healthcare through its technology, service and facilities that ensure patients’ comfort and care are upheld at the highest standard, ensuring every treatment and acre carried out are done professionally.

These exemplary elements further strengthen Sunway Medical Centre as a leading private tertiary hospital in Malaysia which was duly accorded the prestigious Fiabci Malaysia Property Awards 2019 for the Purpose Built category.

With only one single-bed ward rooms on offer, every patient is assured of one-to-one, personalised care.With only one single-bed ward rooms on offer, every patient is assured of one-to-one, personalised care.

World-class facilities

SMC (Tower C) was built as an extension to the existing Tower A and Tower B, and comprises 10 floors including a basement with an adjoining carpark facility.

The new tower houses 245 new inpatient beds, 58 new clinics, a Cancer & Radiosurgery Centre, Nuclear Medicine Centre, Digestive Health Centre, Bone & Joint Centre, Nephrology Centre, a satellite Child Health Centre, a Haematopoietic (stem cell) Laboratory and Dialysis Centre.

In SMC (Tower C) are top notch medical equipment such as the Elekta Leksell Gamma Knife ICON that offers the gold standard in treating neurological conditions and the Elektra Brachy theraphy that ensures precise and targeted treatment of cervical cancer.

There is also the Varian TrueBeam STx and Zeiss INTRABEAM Intraoperative Radiation Therapy which treats cancer with enhanced speed and accuracy and focuses direct radiation to the tumour bed for various cancers– eliminating radiation exposure.

Besides these, the basement of SMC (Tower C) also houses the Siemens xSPECT-CT that allows sharp clinical detail and accurate measurement of diseases, and the Siemens PET/CT, a powerful imaging technique that combines both CT and PET scans.

As a specialised medical facility, SMC (Tower C) allows new insights and possibilities in cancer treatment for Malaysians.

With the growing demand for cancer treatments, the construction of the cancer treatment facility requires high density concrete as the radiotherapy and radiosurgery treatments emit radiation that needs to be controlled and managed so as not to affect other occupants of the building.

The bunker’s thickness has to be between 0.2m to 2.2m, which requires a strong form work and support.

To ensure a homogenous bond without any cold joints, the concrete is customised for ice mixture. Steel fibre was also added to the thick concrete and casting was separated up to 7 times to control shrinkage or crackling.

With only one single-bed ward rooms on offer, every patient is assured of one-to-one, personalised care.With only one single-bed ward rooms on offer, every patient is assured of one-to-one, personalised care.

Personalised patient-care

With functionality in mind, SMC 3 (Tower C) places patients’ comfort as its priority.

The drop-off and entrance to this building faces a water fountain which guides and regulates traffic flow, circulating it to and from the main road to the drop-off and carpark.

Once you enter, the lobby is vast and airy thanks to wide windows that fill the space with abundant natural light.

This feature is also prominent in wards and supporting facilities. The façade is also enhanced by landscape terraces with its greenery, which also serve to add to the well-being of patients and visitors.

SMC 3 (Tower C) further improves the existing facilities with seamless connectivity with the Sunway BRT line and various amenities such as Family Mart, The Coffee Bean & Tea Leaf and Faye’s Florist for the comfort and convenience of its patients.

With only single-bed patient ward rooms on offer, every patient is given one-to-one personalised care.

Their comfort is further enhanced with two levels of landscaped terraces, facing the lush greenery of the neighbouring Sunway Lagoon Theme Park. Patient wards to the north have windows overlooking the theme park, providing uplifting visuals for patients recovering on their beds.

As a family-centred medical centre, facilities in SMC (Tower C) support patients of all ages. A dedicated paediatrics ward is located at Level 5. Designed for children’s comfort, its rooms are equipped with child-friendly beds and accented with more vibrant-coloured walls. And to add cheer, nurses don uniforms in livelier colours.

A specially-designed bed scanner called the Nemuri Scan is also available in Sunway Medical Centre. This is the first and only such a scanner available outside of Japan, with its main function being the prevention of falls. Since its implementation, there has been zero falls in the medical centre. Other than sounding out alarms for high-risk patients, this scanner can also monitor a patient’s heart rate, respiratory rate and sleeping pattern.

Healthcare par excellence

Sunway Medical Centre is Malaysia’s first hospital to receive accreditation from the Australian Council on Healthcare (ACHS) in 2014. In 2018, it obtained, for the second cycle, a full four-year accreditation from ACHS.

In support of its contributions to medical tourism, Sunway Medical Centre was also recognised as Medical Tourism Hospital of the Year in Asia at the Global Health and Travel Awards 2019.

It was a joint winner alongside the renowned Bumrungrad International Hospital in Bangkok, Thailand, while Singapore’s Mt Elizabeth came runner-up.

At the same event, Sunway Medical Centre was further recognised as Oncology Service Provider of the Year, Neurology Service Provider of the Year and Urology Service Provider of the Year – all for the Asia Pacific region.

The hospital is affiliated with University of Cambridge, Royal Papworth Hospital, Addenbrooke’s Hospital, Royal College of Physicians (London), Harvard Medical School and Jeffrey Cheah School of Medicine & Health Sciences, Monash University Malaysia to further meet the demands of medical education, training and research.

The Fiabci Malaysia Property Awards 2019 is dubbed the ‘Oscar’ of property and real estate development and is coveted by many developers and owners as a benchmark of excellence in development projects.

It is the highest accolade and standard of professionalism achieved in the property and real estate industry and its recognition is testament of Sunway Medical Centre’s efforts to better cater to the growing local and international demands from patients.

This award represents another milestone towards the hospital becoming a leading private medical centre in the ASEAN region, a vision it has continually endeavoured towards.

As it expands its base in Sunway and multiple locations across Malaysia, Sunway Medical Centre will become more accessible for patients and their families, making it easier for them to seek exceptional technical and medical solutions to maintain their health and well-being.

With Sunway Medical Centre Velocity and Sunway Specialist Centre Damansara already operational, Sunway Medical Centre is also constructing a new tower to complement the existing Tower A, B and Cin the areas of Independent & Assisted Living and Nursing Homes.

What’s more, there are plans to open in Seberang Jaya and Paya Terubong in Penang, Tambun in Perak, Iskandar in Johor, and Kota Baru in Kelantan.

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