Corporations can expect to use Red Alert Online Healthcare card, a single card for medical transactions, to minimise the misuse of medical benefits by employees as well as facilitate processing of claims for employers, said Red Alert Online Sdn Bhd general manager Noorreha Abdullah.
She said the card, which was applicable online, provided real-time employees medical utilisation information, instant eligibility verification, instant verification of medical bills and also facilitates paperless claims.
Employees also do not have to fill up any medical or claim forms because the required information and their profile are already stored in the card.
They would have to only present the card at selected clinics, which would be swiped at a Letter of Authorisation (LOA) terminal for verification, Noorreha said in Shah Alam yesterday.
The information in the card will show the medical history of the employees and their last visit.
Noorreha said billing details and general medical analysis, among others, would be made available in real-time online, immediately after the visit.
She said the technology would enable employers to save their time on paperwork as they would be able to monitor their employees utilisation of the medical benefits in the clinic via online.
Noorreha said more employers were seeking real-time access facility to monitor employees use of benefits and eliminate the hassle of claims processing and other paperwork.
Red Alert Online Healthcare card processes claims and payments between the healthcare provider and employer, with an IT infrastructure that leverages on credit card technology architecture.
Noorreha said research showed that employees attendance increased between 20% and 30% after using the card.
In the initial phase, the online health card will be marketed to employers in the Klang Valley.
Some 20 private clinics in the Klang Valley had adopted the technology, she said.
Red Alert Online is a wholly-owned subsidiary of Nadin Group, which has business interests in medical, information technology, retail, property and leisure. Bernama