From emails to instant messaging, today’s workers have a multitude of tools at their disposal for communicating within the workplace. However, experts believe that this multiplication of communication channels can have a negative impact on employees’ health and the quality of their work. These fears are somewhat allayed by new British-Canadian research.
This research, published in the journal Computers In Human Behavior Reports, looks at what is commonly known as “multicommunication”. This term refers to the propensity of certain professionals, caught up in the flow of notifications, to use several communication tools simultaneously.