The coronavirus pandemic may be a drag on economies across the globe, but in Japan it’s bringing long-overdue change in work habits and tools.
About 90% of Japanese refiner Idemitsu Kosan Co’s non-manufacturing employees have worked from home. Department-store chain Isetan Mitsukoshi Holdings Ltd is using video chats to offer shopping suggestions online, while smaller enterprises are embracing digital tools. Digital signatures are finally taking hold, replacing official stamps and seals.
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