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The Covid-19 pandemic has presented tourism operators and holidaygoers with an opportunity to look closer to home and adapt to technology.
Offering full refunds for cancelled flight tickets should be a convention among airlines, says the Malaysian Association of Tour and Travel Agents (Matta).
Tourism stakeholders in Malaysia want the government to be more proactive in sustaining the travel and hospitality sector.
The pandemic has brought global travel almost to a pause, and industry players are now assessing the way forward with consumers’ changing demands.
Tourism players in the country need to cope with operating in a very fragile and uncertain environment, in light of another phase of the movement control order (MCO).
The Tourism, Arts and Culture Ministry recently honoured international social media influencer Trevor James for his efforts in promoting travel in the country to a global audience.
Malaysian has gained global recognition for Muslim-friendly travel.
The tourism industry may be one of the worst-hit sectors during the pandemic but tourist guides in Malaysia are doing their best, either reinventing their business, upskilling themselves or finding work in other sectors.
Budget 2021 does not provide much needed assistance to the hospitality sector which has been severely hit by the Covid-19 pandemic, said local hotel associations.
Malaysian Association of Tour and Travel Agents (MATTA) president Datuk Tan Kok Liang said Budget 2021 failed to provide solid initiatives to protect jobs and tourism businesses.