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Her parents were told that she had no eyes, no ears and she had clubbed feet when she was first born. The doctors said she would never walk, talk or see. She was born with Treacher Collins Syndrome, a genetic defect that causes facial disfigurement and affects one in 10,000 people. Today, she is a shining example of how to exist and thrive in a world that often defines us by our differences, writes LAUREN TERRAZZANO.
A CONSISTENT and positive banking experience across all channels, whether at the branch, on the phone, or the Internet #150; consumers want it and banks are realising the need to deliver it. The future of retail banking lies in the successful transformation to a multi-channel delivery and the journey has begun.