Foreign nationals sometimes tell me how surprised they are by Japan’s “motenashi” hospitality. Shop staff are astonishingly polite in their interactions with customers, and if you go to someone’s home you’re given the royal treatment.
Where did this kind of motenashi (frequently stylised as “omotenashi”) originate?
Already a subscriber? Log in
Get 20% OFF The Star Digital Access
Cancel anytime. Ad-free. Unlimited access with perks.
