Michael Chong is the fix-it guy for social problems

MCA's Head of Public Services and Complaints Department Chong (centre) having a discussion with his assistants, from left: Ting, Foo, Chang and Lee. Photos: The Star/Azman Ghani

In this age of caller ID, most people hesitate to take calls from unidentified numbers to avoid pesky telemarketers, insurance agents ... or worse, a former flame.

But MCA’s Head of Public Services and Complaints Department Datuk Seri Michael Chong makes it his business to answer every call that comes through his mobile phone.

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