A tour leader's job goes beyond just rounding up clients at airports and hotels. Photo: Wong Kim Kiat
As part of every travel agency’s Standard Operating Procedure (SOP) when handling tours, a company’s assigned tour leader (TL) has to personally get in touch with members of his travelling group at least one week before departing for a trip.
During this time, the person would need to introduce himself, confirm all the important details and go through some schedules with the tour members – this is part of his duty as a TL. Apart from that, the TL would also need to do other things that may seem trivial to most of us like checking the weather forecast and the currency exchange rates, as well as reminding tour members to bring their passports and enough clothing.
Win a prize this Mother's Day by subscribing to our annual plan now! T&C applies.
