Alliance Bank eyes retail loan growth to RM36bil

At the award signing ceremony (from left): CTOS chief executive officer Eric Chin, CTOS Group CEO Erick Hamburger, Alliance Bank Group CEO Kellee Kam and Group chief consumer banking Gan Pai Li.

KUALA LUMPUR: CTOS Digital Bhd’s wholly-owned subsidiary, CTOS Data Systems Sdn Bhd, has secured a five-year contract worth RM14mil from Alliance Bank Malaysia Bhd to enhance the lender’s loan processes and transform credit decision-making.

The collaboration will focus on upgrading the bank’s retail loan origination system (RLOS) with the credit transformation project, resulting in increased efficiency in credit assessment and loan approval processes, according to Alliance Bank group chief executive officer Kellee Kam.