PUBLIC Bank is placing great importance on service quality as part of its marketing strategy, evident from the considerable success in its implementation of a two-minute standard waiting time.
“We are now the talk of the town in terms of improvement in customer waiting time,'' its managing director Datuk Tay Ah Lek told StarBiz.
Already a subscriber? Log in.
Win a prize this Mother's Day by subscribing to our annual plan now! T&C applies.
Cancel anytime. No ads. Auto-renewal. Unlimited access to the web and app. Personalised features. Members rewards.
Follow us on our official WhatsApp channel for breaking news alerts and key updates!