Hiccups in visa application

SINCE commencing operations in February, Education Malaysia Global Services (EMGS) has been plagued by complaints on its inefficiency in processing visa applications for foreign students intending to study in local private institutions of higher learning (IPTS).

Chief executive officer Mohd Yazid Abd Hamid was frank in acknowledging that EMGS had failed to achieve its client charter of processing the visas within 14 working days in some cases.