Why some people don't comply

Lift breakdown: The condition of facilities in some buildings is unsatisfactory because the management is unable to collect fees from all residents.

IT’S not just people earning low incomes who are defaulting on maintenance fees. Even those who can afford it are guilty.

Pet groomer Mary Poo, 29, is “absolutely miffed” at her neighbour who has never paid the RM80 monthly security fee for their housing area in Cheras, Kuala Lumpur. The neighbourhood’s residents agreed to hire security guards last year due to rampant crime. Before the guardhouses were set up, mat rempit would come in every weekend, Poo says, adding that a pregnant neighbour was robbed at knifepoint in front of her house.