Cabin crews attend a training session on how to manage in-flight disturbances in Seoul, South Korea, December 27, 2016. Shin Joon-hee/Yonhap via REUTERS
GIMPO, South Korea (Reuters) - Korean Air Lines said it will allow crew members to "readily use stun guns" to manage violent passengers, and hire more male flight attendants, after coming in for criticism from U.S. singer Richard Marx over its handling of a recent incident.
The new crew guidelines, announced on Tuesday following the Dec. 20 incident, will also include more staff training, use of the latest device to tie up a violent passenger, and the banning of passengers with a history of unruly behaviour.
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