Good service is intangible and comes with a reasonable price

Being fair: It is unfair to expect five-star service if you are only willing to pay rock-bottom prices.

HOW many times have we complained about poor service? It could have been from a restaurant, hotel, a particular third party or even the bowling alley that we usually go to.

I don’t have the exact figure of the number of complaints made, but let’s just say the figure is high because we constantly whine about it.