ISSUES were aplenty in the months leading up to the launch of our plan to transform the productivity and competitiveness of Malaysia’s logistics industry – the Logistics and Trade Facilitation Masterplan – in early 2015.
Though with all the right intentions, we were faced with difficulties on two fronts: a lack of the required human resource capacity to implement the plan; and a then-highly fragmented and competitive industry, which led some to think that the goals set out in the masterplan were, at best, ambitious, and at worst, unattainable.
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