Floods cause disruptions to KTM services

The KTM tracks in Bandar Segamat.

PETALING JAYA: The KTM Intercity train service has been experiencing disruptions following floods along the Southern and East Coast sectors.

Keretapi Tanah Melayu Berhad (KTMB) in a statement on Wednesday said that KM590.250 of the Southern sector, from Segamat – Genuang in Johor, and KM220.5 on the East Coast sector, from Kuala Lipis in Pahang – Gua Musang in Kelantan, were flooded.

Train services along the affected sectors have been disrupted since Tuesday.

KTMB has made alternative travel arrangements for all Intercity train services affected in both sectors.

The affected services are as follows:

1. Train No. 26 (JB Sentral - Tumpat)

Passengers will board the train from JB Sentral to Kluang station. From Kluang station, passengers will be driven to Tumpat station by bus.

2. Train No. 27 (Tumpat - JB Sentral)

Passengers will board the train from Tumpat station to Kuala Krai station. From Kuala Krai station, passengers will board a bus to Kluang station and proceed to JB Sentral by train.

3. Selatan Express (Gemas - JB Sentral)

Passengers from Gemas station will board a bus to Kluang Station. Train services from Kluang station to JB Sentral are operational.

4. East Coast Shuttle (Kuala Lipis - Gua Musang - Dabong - Kuala Krai - Tumpat)

The train service operates between Kuala Krai to Tumpat only.

KTMB said passengers are entitled to a full refund for all affected Southern and East Coast sector train services.

"However, the refunds must be made before the train or bus departs.

"KTM Berhad is making every effort to provide the best service to all passengers and apologises for the inconvenience caused," it said.

For further information, passengers can contact the KTMB Call Centre at 03-2267 1200 or visit their official website at www.ktmb.com.my.