New counter operating hours at EPF offices nationwide

KUALA LUMPUR: The Employees Provident Fund’s (EPF) counter operating hours under the Movement Control Order (MCO) will be from 8.30 am until 3pm, starting May 16 until June 7.

It said on Tuesday this is effective for all EPF branches nationwide as the entire country will come under the MCO 3.0 from Wednesday, May 12 until June 7.

“Members are advised to transact online via i-Akaun for selected services or reschedule their visits to a later date via the Janji Temu Online facility if there is a need to be present at EPF branches in person, ” it said in a statement.

It added all EPF branches will continue to strictly observe physical distancing and other preventive standard operating procedures (SOPs) in mitigating the spread of Covid-19.

If members need further clarification, they can contact the EPF Contact Management Centre at 03-8922 6000 or refer to the EPF website at www.kwsp.gov.my.

The EPF also announced it is temporarily closing its Seri Petaling office and counters from Tuesday, until further notice, after an employee at the branch was tested positive for Covid-19.

It said the closure of the office was on instructions from the Ministry of Health for the management of the premise to conduct disinfection and sanitisation.

It added the employee is now under treatment for recovery while contact tracing is underway.