The rebate or surcharge poser for July

THE electricity bill that was just put in your mailbox is the outcome of elaborate policy thinking. You may have heard of the Incentive Based Regulation (IBR) which, as a policy framework, dramatically changed and improved the electricity billing process.

It started with the “unbundling” of the accounts of entities within Tenaga Nasional Bhd (TNB) to establish a transparent and accountable process.